789 game Privacy Policy — How Your Data Is Handled

When you register and use the 789 game platform, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and the login credentials you create during registration. When you make a deposit or request a withdrawal, we also collect payment-related details such as your chosen payment method and transaction reference numbers — we do not store full card numbers or sensitive banking credentials directly. We may collect device information, browser type, IP address, and general location data each time you access the platform, which helps us detect suspicious activity and keep your account secure. If you contact our support team, we retain records of that communication to help resolve your query and improve our service quality. We only collect information that is genuinely needed — we do not ask for data that has no clear purpose in operating your account or complying with our legal obligations under Philippine law.

The personal information we collect is used primarily to create and manage your account, process your deposits and withdrawals in Philippine pesos (PHP), and ensure that the platform runs smoothly for you. We use your contact details to send you important account notifications — such as transaction confirmations, security alerts, and updates to our terms or policies — and we will never use these channels to send unsolicited promotional messages without your consent. Your data helps us verify your identity and age as required by Philippine gaming regulations, ensuring that the platform remains a safe and compliant environment for all eligible players. We analyse aggregated, anonymised usage data to understand how players interact with the platform so we can improve features, fix issues, and make the overall experience better. In cases where we are legally required to do so — for example, in response to a valid request from a Philippine regulatory authority — we may use or disclose your information to fulfil that obligation. We do not use your personal data to make automated decisions that would significantly affect your rights without giving you the opportunity to seek a human review.

We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — this is a firm commitment we make to every player on the 789 game platform. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers; these partners are contractually bound to handle your data securely and only for the specific purpose we have engaged them for. If required by Philippine law, a court order, or a legitimate request from a government or regulatory authority, we may disclose your information to the relevant body — we will always aim to notify you of such a request where we are legally permitted to do so. In the event that the platform undergoes a business transfer, merger, or acquisition, your data may be transferred to the new operator, who will be required to honour the commitments set out in this Privacy Policy. We do not share your data with third-party advertisers or allow external tracking scripts to harvest your information while you use the platform. Any third party that receives your data from us is subject to strict data handling requirements and is not permitted to use it for any purpose beyond what we have specified.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard protocols, so your login credentials and payment details are protected in transit. Sensitive account information is stored in secured systems with access restricted to authorised personnel only, and we conduct regular internal reviews to ensure these controls remain effective. We use monitoring tools to detect unusual account activity — such as login attempts from unfamiliar devices or locations — and will alert you if we identify anything that may indicate a security concern. While we work hard to protect your data, no online platform can guarantee absolute security; we therefore encourage you to use a strong, unique password for your account and to keep your login details confidential. If you believe your account has been compromised, please contact our support team immediately using the details provided on this platform so we can take prompt action to secure it.

As a player based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of it at any time. If any of your details are inaccurate or out of date, you have the right to ask us to correct them, and we will do so promptly upon verification of your identity. You may also request the deletion of your personal data in certain circumstances — for example, if you close your account and there is no longer a legal or regulatory reason for us to retain it. If you wish to object to or restrict the way we process your data, you can raise this with our support team and we will review your request in accordance with applicable Philippine data protection law. You have the right to withdraw any consent you have previously given for us to process your data for optional purposes, such as receiving promotional communications, without this affecting the lawfulness of processing carried out before your withdrawal. To exercise any of these rights, please contact us using the support details available on this platform — we aim to respond to all data-related requests within a reasonable timeframe and will keep you informed of progress throughout.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by our legal and regulatory obligations under Philippine law — this typically includes transaction records and identity verification documents that must be kept for a defined period following account closure. Once the applicable retention period has passed and there is no longer a legitimate reason to hold your data, we will securely delete or anonymise it so that it can no longer be linked back to you. We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements; when we do, we will update the "last updated" date at the top of this page. If we make a significant change that materially affects how we handle your data, we will notify you through your registered email address or via a prominent notice on the platform before the change takes effect. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the 789 game platform after a policy update constitutes your acceptance of the revised terms, so staying informed is always in your best interest.